We want you to be satisfied with your purchase.
Because our products are digital and delivered immediately after purchase, all sales are generally considered final.
However, if you experience technical issues accessing your purchase or believe you were charged in error, please contact our support team within 30 days of your purchase. We will make reasonable efforts to resolve the issue promptly.
Refund requests may be considered on a case-by-case basis in situations such as duplicate purchases or technical delivery failures that cannot be resolved.
Refunds will not be issued simply because expected health results were not achieved, as individual outcomes vary and our products are educational resources—not medical treatments or guarantees.
To request assistance, please contact:
kidneysolution@uphealthfocus.com
Please include your purchase details and a description of the issue so we can assist you as quickly as possible.